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Item #:
82868369
Managing for Quality and Performance Excellence
89% of respondents would recommend this to a friend
Item #:
82868369
TZS 233014
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What Stands Out
Comprehensive Framework
Provides a complete approach to enhance quality management and performance excellence, enabling organizations to achieve systematic improvements in processes and outcomes.
Evidence-Based Practices
Integrates data-driven methodologies that help organizations identify gaps, optimize operations, and make informed decisions for continuous quality enhancement.
Global Standards Focus
Aligns with international quality management standards, ensuring organizations remain competitive and compliant while fostering a culture of excellence across all levels.
Product Details
- MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it’s time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.
| Publisher | South-Western College Pub |
| Publication date | 17 Sept. 2019 |
| Edition | 11th |
| Language | English |
| Print length | 752 pages |
| ISBN-10 | 0357442032 |
| ISBN-13 | 978-0357442036 |
| Item weight | 1.56 kg |
| Dimensions | 20.96 x 3.81 x 26.04 cm |
Who Should Buy?
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Quality Managers
Ideal for quality managers looking to enhance their understanding of quality systems and performance improvement.
-
Business Students
Useful for business students studying quality management as it offers theoretical and practical insights into excellence.
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Corporate Executives
Beneficial for corporate executives aiming to implement quality frameworks and ensure sustainable organizational performance.
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Casual Readers
Not suitable for casual readers seeking light content, as it delves into complex management concepts and strategies.
Product Description
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Leadership Editorial Review
Managing For Quality And Performance Excellence is an insightful guide published by South-Western College Pub, offering a comprehensive look into quality management principles. With its 11th edition released on September 17, 2019, this book spans 752 pages, making it a thorough resource for both students and professionals. Readers have appreciated its clarity and depth, particularly the effective integration of performance excellence concepts. The detailed exploration of topics makes it suitable for understanding both theoretical aspects and practical applications of quality management in various settings, which is often highlighted in reviews as a critical benefit to learners.
Customer Reviews & Ratings
89 customers ratings
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Pros
- Thorough exploration of quality management concepts
- Effective integration of performance excellence
- Clear and accessible writing style
- Suitable for both students and professionals
- Comprehensive resource with 752 pages
Cons
- Weight may be a bit heavy for some readers
Platform Trust & Buyer Confidence
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Fatuma
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“My experience was great I really liked the fact that i get my order delivered within the days promised. The packaging , the product, shipment everything was so good, trustworthy and fast. Definitely will shop again”
28 October 2026 · via Trustpilot
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“Very easy to order. The product was good quality. The delivery service was excellent, updates given so you knew what was happening.”
30 October 2026 · via Trustpilot
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31 October 2026 · via Trustpilot
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31 October 2026 · via Trustpilot
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Verified buyer
“Great service. Ordered an item coming from the USA which wasn't available in Ireland or even for delivery from the retailer and it had arrived within a few days. Very happy with the product and the service.”
31 October 2026 · via Trustpilot
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TZS 233014
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